Regardless of whether you order online or over the phone, depending on your location, if the device
is in stock and you order before 12pm on a business day, you’ll get your device delivered to you the
next business day at no extra cost.
You may be asked by the delivery provider to sign for the order or show your photo ID.
Your delivery and pick-up options
Your home
We’ll deliver your order to your home address.
Alternate address
We can deliver your order to an alternative address that isn’t your home, such as a business address.
Selected Vodafone stores
If you order online, you can pick up your device from selected Vodafone stores.
Tracking your order
You can track your order, using our order tracking tool.
For more information, check out our tracking support page.
Frequently asked questions
We deliver everything together. So we’ll wait until all your items are in stock before delivering them to you.
You may be asked by the delivery provider to sign for the order or show your photo ID.
If you’re unavailable to sign for your order or show your photo ID, your order will be taken to a local collection point. It’s best that you choose a delivery address where you’ll be available to sign.
No, unfortunately we don’t deliver to PO boxes.